Booking Arcade have maintained stringent priorities to safeguard any personal data disclosed to us (Booking Arcade) by the “USER “(consumer: – customer/guest/ traveller), hence will be maintained with utmost care. We have prepared a dossier that will give Booking Arcade the privilege of referring to a particular profile for future reference.
The information in regards to process your personal data, hopefully depending on the clarity that is displayed through each and every individuals profile using our source (such as contacting booking arcade customer care representative via email) or other means connected to our source, it makes a lot less monotonous when referring to a particular profile. If you do have any queries about your personal data you can contact us at will, to which we would be more than happy to assist you.
There is a possibility that we (booking arcade) might amend the rules of confidentiality at any given time without any restrictions. If you are concerned about your privacy, it is advisable that you visit this page frequently to make sure where you stand.
If at any time you disagree on the rules of confidentiality, it is correct to state that you should discontinue using our service. If you do agree on the rules of confidentiality, we welcome you to reserve your (USER) next stay leisurely.
If you are curious to know more, stated below is a detailed explanation to why we gather information from the User (consumer: – traveller/guests/customer).
A.1 Personal details provided to us:
When you proceed with a reservation through Booking Arcade, you are requested to divulge your personal information such as your; ‘name, email address and perhaps your home address, contact number, payment information, the names of other persons travelling with you and furthermore preferences you might wish to state for your stay.
If you reach out to us through other means such as; social media, or corresponding with your accommodation through our site, we shall gather the required information from there as well. After completing the USER (guest/customer/traveller) preferred service the ‘USER’ can be asked to state their judgment by a review on the accommodation, so that other USERS will have an overall view on exactly what they are looking for.
At your own discretion when browsing our website with your mobile device you can permit Booking Arcade to have access to your current location or your contact details, this enable us to extend the best possible service. You also have the privilege of creating your own account to help manage future reservations.
A.2 Information disclosed of other persons:
In the event of securing an accommodation for another guest, you may be travelling with or make a reservation on behalf of someone else, can be accessed at your fingertips, if you maintain a Booking Arcade account, you can also create an address book to facilitate business travel, and manage the bookings of others.
Nevertheless from this point onwards it’s your responsibility to ensure that the information provided, to the people or person are mindful that you have done so and have accepted how Booking Arcade uses their information.
A.2 Information gathered through an automated system:
There is a possibility that we may gather information automatically when you visit our website (includes; IP address, the date and time the service was accessed, the hardware, software or internet browser the information about your computers operating system). We might also have the number of ‘clicks’, and which pages have been shown to you.
When making a reservation for the preferred service provided by the ‘travel facilitator, the system registers through what means and from which website you have booked your preferred service, or entered the Booking Arcade website.
A.2.1 Bookings: We reserve your personal information to establish and manage the online booking that is the core operation of the company! Furthermore there are possibilities to share information associated with other travel products and services which are of other connections.
A.2.2 Managing your account: Guests who sign-up with ‘Booking Arcade’ has the pleasure of creating an account on our website. The information provided is used to manage the account, permitting you to perform many functions that are available for accessibility at any given time. They are as follows: ‘Managing future bookings and other services, allowing you to proceed with future reservations leisurely and have access to manage your personal settings, have control and take advantage of special offers. Having access to manage personal information gives you the opening to keep and share list, share photos, to review on formerly searched services provided by the travel facilitator (hotels, villas, inns, motels hostels, apartments, B&B, etc. [transport, airlines, cruises, tours, etc.]) and to check other travel-related information you have stated. This will also give the option of viewing the evaluations you have submitted. Your thoughts of sharing such information through your account can be accessed by creating a public profile.
A.2.3 Groups and partners: Such activity will be transparent and easily accessible to other account holders or service partners (travel facilitator) if you enable an account for users to join and interact with each other through online groups.
A.2.4 One on one basis: There will be occasions where we will make contact with you, by email, phone, or texting, the method we chose relies on the information you’ve provided us. There are a number of reasons for us to process the information shared with us;
A.2.5 The necessity for safe and quality service: Creating a trustworthy environment for you and other persons travelling with you, Booking Arcades associated business partners and accommodation partners, may take into account on personal data for the awareness of fraud and other unsolicited activities that can be prevented. We may use value judgment on personal data for security purpose, including the verification of users and bookings. Depending on the situation, certain reservations will come to a standstill (or on hold).
A.2.6 Optimizing our service: We analyze data to improve our service and boost the user experience, furthermore this data is also used for testing, troubleshooting, to improve the standard and quality of our online service. The ultimate achievement is to make the best or most effective system to suite a particular individual or task, making our site more user-friendly.
A.2.7 Managing your personal data assigned to Booking Arcade: Personal information stored in our data base can be accessed at any given time freely at the request of an email by the particular “USER” (customer/guest/traveller).
We safeguard your personal data, with security procedures put into place: We use appropriate procedures to protect and safeguard any personal data provided to us. Using of personal data through our servers is secured by use of security procedures, technical and physical restrictions. Only authorized persons are given access to personal data in the course of their work.
Please Note: Remaining anonymous – if you are an account holder, personal information provided should be genuine and not anonymous.
Please note that these polices will be updated from time to time to better understand the confidentiality that Booking Arcade maintains to protect the information provided to us.
